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HP Selling HP BSM Solutions Sample Questions:

1. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
B) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
C) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
D) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
E) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.

2. Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)

A) real user monitoring
B) intelligent agent and agentless monitoring integration adapters
C) business process testing and reporting
D) cross-domain event tracking and management capability
E) streamlines processes through runbook automation

3. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
D) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

4. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Chief Marketing Officer
B) Quality Assurance Director
C) Director of Operations
D) Senior Project Manager

5. Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A) guaranteeing that service desk tickets are prioritized
B) monitoring security breaches more effectively
C) improving customer and business satisfaction
D) providing better asset management tracking
E) pre-empting problems before they cause an outage

Solutions: