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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements - Design solutions using OmniStudio best practices |
| Topic 2: FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Collect and organize customer 360 information - Design FlexCards to meet requirements |
| Topic 3: Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures |
| Topic 4: OmniScripts | 27% | - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements - Structure and components of OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.
What tool should the consultant use to meet the client's requirements?
A) Use the style panel in the Flexcard Designer to customize the look of each element.
B) Use Integration Procedures to customize the look of each element.
C) Use Data Mapper to customize the look of each element.
D) Use Omniscripts to customize the look of each element.
2. A company has a process that requires minimum age to purchase. Potential customers must fill in an application form. Rather than have someone fill in the entire form and be denied at the end, 2 consultant recommends using an Omniscript that will ask users to input their birthdate. If the user is younger than than
18 years, then the Omniscript needs to display a message stating "You must be 18 years or older to purchase" and also prevent users from continuing. If the user is 18 or older, then the Omniscript should allow them to proceed without any message.
Which two Omniscript components should the using to meet this validation requirement?
Choose 2 answers
A) Formula
B) Calculation
C) Messaging
D) Alert
3. A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A) Text Block
B) Multi-select
C) Text Area
D) Select
E) HTTP Action
4. A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
A) Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
B) Embed the existing OmniScript as a reusable component within a new Community OmniScript.
C) Duplicate the existing OmniScript and deploy the new script on the website.
D) Deploy the existing OmniScript to the Community portal using OmniOut.
5. A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
A) DataRaptor Extract Action
B) DataRaptor Post Action
C) Integration Procedure Action
D) HTTP Action
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: A,D,E | Question # 4 Answer: A | Question # 5 Answer: A |
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Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Salesforce Plat-Con-201 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the Plat-Con-201 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Salesforce Plat-Con-201 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the Plat-Con-201 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




