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Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - IP Office platform architecture and features - Deployment models: on-premise, hybrid, cloud - Scalability and resiliency options |
| Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Deployment strategies and rollout planning - Post-deployment validation and support |
| Unified Communications & Collaboration Design | 15% | - Mobility and remote worker solutions - Conferencing and collaboration applications - Voicemail and unified messaging design - Integration with third-party systems |
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - System sizing and capacity planning - Licensing requirements and calculation - Hardware and software component selection |
| Contact Center & Customer Experience Solutions | 10% | - Customer engagement design principles - Contact Center Select architecture - Agent, supervisor, and reporting features |
| Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - Security, survivability, and redundancy - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
Avaya Midsize Solution Design Sample Questions:
1. Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
A) The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
B) An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
C) The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
D) An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
2. You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
A) Hybrid Cloud
B) Private Cloud
C) On-Premise
D) Public Cloud
3. A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
A) VPN access and the System Status tool
B) VPN access to the corporate network and a web browser
C) VPN access to the corporate network and an IP Office System Monitor
D) The Avaya Secure Access Link (SAL)
4. Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
A) The incoming and outgoing trunk can be analog or digital.
B) The incoming and outgoing trunk must be digital.
C) The incoming trunk must be digital and the outgoing can be analog or digital.
D) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
5. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
A) They can host online video conferences with a maximum of 15 participants.
B) They can host online voice conferences with a maximum of 15 participants.
C) They can have direct online video calling but no video conferences.
D) They can host online video conferences with a maximum of 5 participants.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |
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Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Avaya 37820X exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the 37820X exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 37820X exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 37820X actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




